Terms

1. The promoter is StarHub Mobile Pte Ltd, Registration Number: 200000646C , A company duly incorporated in Singapore and having its registered address at: 67 Ubi Avenue 1 #03-01 Innovate @ Ubi Singapore 408942 (“Promoter”)
2. The Promotion is administered by TLC Marketing Worldwide (Singapore) Pte Ltd, a company duly organized and existing under the laws of Singapore (UEN: 201923399W), with its principal office at 16 RAFFLES QUAY, #33-03, HONG LEONG BUILDING, SINGAPORE 048581 (“Administrator”). All correspondence regarding this Promotion should be directed to this address or through the Promotional Helpline set out in Section 27 hereof.
3. The Promotion is powered by TLC Worldwide via a dedicated platform operated by the Administrator at https://www.gigaperks.sg.
4. Instructions on how to enter, how claim the reward, how to redeem the reward and the mechanics of rewards redemption form part of these terms and conditions.
5. Participation in this Promotion is deemed acceptance of these terms and conditions.

CONDITIONS OF ENTRY

Any person intending to enter this Promotion (“Entrant”) must agree to the following conditions of entry:
6. This Promotion is open only to customers of the Promoter who are residents of Singapore and remain so throughout the Promotional Period.
7. Entrants must be Giga customers aged 15 years to 29 years at the time of entry. Entrants under the age of 18 must obtain consent and be represented by a parent, legal guardian, or authorized representative to participate.
8. Entrants under the age of 18 must obtain consent and be represented by a parent, legal guardian, or authorized representative to participate. The Promoter reserves the right to request verification of age, identity, and Giga customer status at any time and to disqualify any Entrant who does not meet the eligibility criteria.

key dates

9. The Promotion starts at 12.01am (local time) on June 8, 2026 and ends at 11:59pm (local time) on June 30, 2027. During this period, the Entrant can reach the qualifying actions (“Promotional Period”).
10. Promotion Period opens 12.01am (local time) on June 8, 2026 and ends at 11.59pm (local time) on June 30, 2027. Promotion Period is defined as the period when the giga subscriber can make a Qualifying Transaction and be given access to claim a Reward (“Promotion Period”).
11. The Claim Period opens 12.01am (local time) on June 8, 2026 and ends at 11.59pm (local time) on July 31, 2027. Claim Period is defined as the period when the qualified subscriber who receives a Unique Claim Code (“Unique Claim Code”) through email, can register via the campaign microsite and claim the reward (“Claim Period”).
12. The Redemption Period opens 12.01am (local time) on June 8, 2026 and ends at 11.59pm (local time) on August 31, 2027. Redemption Period is defined as the period when the qualified subscriber who has registered their Unique Claim Code via the campaign microsite and claimed the reward, can redeem their reward from the Partner (“Redemption Period”).

HOW TO ENTER PROMOTION

13. Giga subscribers aged 15 years to 29 years who subscribe to gigaYouth plan (“Qualifying Product”) at the time of Promotion Period, are eligible to enter this promotion (“Qualified Entrant”).
14. Upon successful sign-up to the gigaYouth plan and proper validation by the Promoter, the Qualified Entrant will receive a message via email inviting them to claim their reward and instructions on how to do so. The message will contain a Unique Claim Code (“Unique Claim Code"), and the URL to the promotional microsite, www.gigaperks.sg. (“Qualifying Message”).
15. Entries must be received during the Redemption Period and will be deemed to be received only when received by the Promoter. The Promoter is not liable for any problems with communication networks, including but not limited to email blockage or incoming call rejections. If an Entrant enters using automatically generated entries or multiple phone numbers/ addresses/aliases, the said Entrant may be disqualified.

how to claim the reward

16. During the Claim Period, Qualified Entrants who receive the Qualifying Message must visit the promotional microsite (www.gigaperks.sg) and fill in the Participation Form with the necessary details:
i. First and Last Name
ii. Mobile Number
iii. Unique Claim Code (Received from the Qualifying Message)
iv. Consent to Privacy Policy
v. Agree to T&Cs
17. If a Qualified Entrant’s registration is successful, the Qualified Entrant will be directed to the Offer Listing page and simultaneously receive a Participation Confirmation email containing a Unique Claim Link and details on how to complete claiming the reward (“Participation Confirmation Message”).
18. Qualified Entrants will be invited to review the Reward details and click the “Claim Button” to complete the process. Upon successful completion, Qualified Entrants will receive an email containing the Reward Code and details on how to redeem the reward at participating outlets of the partner (“Claim Confirmation Message”).

HOW TO REDEEM THE REWARD

19. During the Redemption Period, Qualified Entrants who successfully completed claiming their reward must visit the participating outlets of the Partner and follow instructions on how to redeem the reward:
i. Qualified Entrant must download the Playmade app before visiting the outlet
ii. Qualified Entrant places their order directly through the Playmade app and selects their preferred Playmade outlet.
iii. Before payment, customer enters the reward code in the promo/voucher code section within the app.
iv. Discount/reward is applied successfully upon checkout.
v. Customer heads to the selected outlet to collect their order.
20. The Promoter accepts no responsibility for any products being unavailable at the participating outlets and/or online stores during the Promotional Period.

OTHER GENERAL TERMS & CONDITIONS

21. The Promoter reserves the right to change conditions without prior notice.
22. Without limiting any other terms of these Terms and Conditions, the Reward must be utilized as and when specified or will be forfeited with no replacement.
23. In the event the Promotion is unable to proceed as set out in these Terms and Conditions, the Promoter or the Administrator reserves the right to vary these Terms and Conditions, subject to any written approval from the relevant regulatory authorities.
24. The Promoter is not responsible for any tax implications arising from an Entrant winning or redeeming a Reward. Entrants should seek independent financial advice.
25. The Promoter is not liable for Rewards claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.
26. Entrants must not:
i. tamper with the entry or participation process.
ii. engage in any conduct that may jeopardize the fair and proper conduct of the Promotion;
iii. act in a disruptive, annoying, threatening, abusive or harassing manner.
iv. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this Promotion.
v. breach any law; or
vi. behave in a way that is otherwise inappropriate.
vii. the use and/or taking of a Reward.
27. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason, including by outside act, agent or event that is beyond the reasonable control of the Promoter or the Administrator, including but not limited to technical difficulties, epidemic, pandemic, government directive, public health orders and the like, unauthorised intervention or fraud, the Promoter or the Administrator reserves the right, in their sole discretion, to the fullest extent permitted by law and subject to any direction by a relevant regulatory authority:
i. to disqualify any Entrant; or
ii. to modify, suspend, terminate, or cancel the Promotion, as appropriate.
28. Participation in the Promotion is conditional on an Entrant providing the Administrator with Personal Information (PI) necessary to conduct this Promotion. the Administrator will use and handle PI as set out in the Privacy Policy, which can be viewed at https://gigaperks.sg/privacy-policy. If any dispute arises between an Entrant and the Promoter or the Administrator concerning the conduct of this promotion or claiming a Prize and/or Reward, the Promoter and the Administrator will take reasonable steps to consider the Entrant's point of view, taking into account any facts or evidence they put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter and the Administrator decisions in respect of the Promotion are final and no correspondence will be entered into.
29. No compensation will be payable to any person if a winner is unable to participate in the time and manner set out in these Terms and Conditions for whatever reason.
30. HELPLINE: For enquiries about the Promotion, consumers may email the Promotional Helpline at support@gigaperks.sg between the hours of 9:30am to 5:30pm during the Promotional Period, Monday to Friday, excluding Singapore holidays. For general enquiries about giga! plans and products, consumers may contact giga! at gigacares@giga.com.sg.
31. This Promotion is in no way sponsored, endorsed, or administered by, or associated with any social media platform, including Facebook, Instagram, TikTok and Twitter. Entrants provide information to the Promoter and not to any social media platform. Entrants completely release any relevant social media platforms from any and all liability.